Please note that Office file must be in .docx format, please do not use file in .doc format.
Here below are the steps to convert an Office Document to a PDF
Log in to Kivo and Navigate and click on the document that you need to convert to a PDF.
You will observe that a screen with document information will pop up.
Now Click the Convert Button
Click the Convert to PDF button
You will observe that a Check mark is displayed under the PDF Column
Now to open the pdf click on the pdf icon, pdf will open in another window.
Please check out the video reference attached below.