FAQs
FAQs
Understanding Notifications in KivoRequired Roles: Any user (to receive notifications)Required Permissions: Access to the relevant documents, activities, projects, trainings...
Accessing KivoRequired Roles: All RolesRequired Permissions: All PermissionsIndex
Overview
Login Steps
Single Sign-On (SSO)
Next Steps After Login
Troub...
Home Page Overview and Best PracticesRequired Roles: AllRequired Permissions: AllIndex
Overview
Updates
My Work
Reviews & Approvals
Upcoming
OverviewThe Home Page appears ...
How do I reset my password?These steps apply to user account authenticating with a password. If your workspace is integrated with SSO and you authenticate using your...
How to clear Cache and Cookies in BrowserGeneral Overview/Kivo Basics>FAQsEditor, Reviewer, Viewer, Investigator, Inspector and Training user permissions.Clearing browser cach...
Enabling pop-ups in Safari on MacOSMacOS Safari users may experience issues when trying to edit documents online. Safari blocks websites from opening new windows by default....
How do I find files, folders, content in Kivo?Article describes simple and advanced searches for documents, folders and cabinets. Additionally there are several filtering options to he...
User Roles & PermissionsRequired Roles: Workspace Manager (to configure access)Required Permissions: Varies by role. See tables below for module-level and DMS-lev...